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On today’s episode of The Wealthy Contractor Podcast, we’re talking with John Quint of Quint-Pro Siding & Windows, LLC in Plano TX.

The topic of this podcast is reviews, reviews, reviews, and John has mastered the art of earning them and collecting them. While he got his start in home improvement working for other companies, that experience revealed a real need for a company that had a focus on customer service and customer experience. 

In order for your business to be at maximum profitability today and well established for the long-term, Customer Relationship Marketing MUST be a CRITICAL component of your overall marketing and business development strategy.

QUESTION: How many (EASY) sales have you LOST over the last 2 - 5 years?

Let me first define an “easy” sale - an easy sale is either a past customer coming back to purchase from you again and/or your customer referring you to their friends, family, neighbors or co-workers.

So, how many do you think?

Chris Behan shares tactical internet marketing secrets to help you get the highest return from your online marketing budget.

James Brooks’ company Platinum Exteriors had just doubled their sales staff, added a new product line, and sales were skyrocketing. Everything appeared to be going really well, but behind the scenes, everything was spiraling out of control.