On today’s episode of The Wealthy Contractor Podcast, we’re talking with John Quint of Quint-Pro Siding & Windows, LLC in Plano TX.
The topic of this podcast is reviews, reviews, reviews, and John has mastered the art of earning them and collecting them. While he got his start in home improvement working for other companies, that experience revealed a real need for a company that had a focus on customer service and customer experience.
5-Star Success With 5-Star Reviews
John put together a solid formula for providing stellar customer experience and began duplicating it with each project. And in today’s competitive marketplace, this has become key to not only getting great reviews but also referrals and repeat business.
If you want to enjoy this level of 5-star success with your business, listen carefully and take notes as John reveals his secrets.
In this episode you’ll learn:
- What You Can Do To Really Wipe The Floor With Your Competition
- The Importance Of Timely Communication In Every Step Of The Project
- Why You’ve Got To Give Your Customer A Story To Tell
- Why You Don’t Just Want “Satisfied” Customers
- The Importance of Customer Feedback At The Completion Of Every Project
Dedicated to YOUR success,